Skip to content

Privacy Policy

How we handle your data.

Last updated: November 8, 2026

Strelitzia is operated by DereDere Studios LLC (“we,” “us,” or “our”). This policy explains what we collect when you use the Strelitzia Discord bot, the dashboard, or our websites, why, how long we keep it, and how to have it deleted.

Questions? Ask in our support server or email darling@strelitzia.gg.

What We Collect

  • Account information from Discord, such as your user ID, username and avatar, and the IDs of servers, channels and roles the bot works in. When you sign in to the dashboard, Discord also tells us which servers you're in, so we can show the ones you can manage.
  • Content you or server administrators provide, such as settings, form responses and uploaded files, tickets, reminders, tasks and poll votes.
  • Activity used by features, such as messages, voice and reaction activity counted for leveling, and game or economy progress.
  • Moderation records, such as warnings, bans, verification attempts and their reasons.

Moderation and Logging

If a server enables moderation, logging or ticket features, we process messages, edits, deletions, attachments and member activity in that server. Records may be posted to channels the server's administrators choose and stored so that server's staff can review them.

Message logs can include copies of deleted or edited messages and their attachments. Those copies stay in the server's channels until its staff remove them.

When someone changes a server's Strelitzia settings in the dashboard or with Strelitzia's commands, we record who made the change and what changed, so that server's administrators can review it. These records are kept for 30 days.

If a server enables a starboard, messages that get enough reactions are reposted to a channel that server chooses. If you delete the original, we remove the repost. You can also remove a repost of your own message yourself in Discord (right-click it, then Apps, then Remove from starboard), or remove all of them and stop future ones under Settings in the dashboard.

Tickets

While a ticket is open, we store each message sent in it so the server's staff can review it later: the text, attachments and embeds, and the sender's username, display name and avatar. Messages forwarded into a ticket, for example to report something, are stored the same way along with where they were forwarded from.

Cross-Server Features

Some features let servers that choose to connect share moderation records with each other. Sharing only happens between servers whose administrators have opted in.

If a server's administrators ask to be featured and we approve it, we show the server's name, icon and member count on our website. It stays listed until they withdraw it or remove Strelitzia from the server.

How We Use It

Only to run Strelitzia's features and keep them working. We don't sell your data, use it for advertising, or use message content to train AI models.

Service Providers

We use providers for cloud hosting, databases, file storage, error monitoring and issue tracking. They process data only on our behalf.

The current list, and what each one handles, is on our Service Providers page.

Stream notifications look up public YouTube channels and videos through YouTube API Services. Using them means you also agree to the YouTube Terms of Service, and the Google Privacy Policy applies to that data. We send YouTube only channel names and IDs, never anything about you or your server.

Cookies

Our websites use cookies only to keep you signed in, to remember your cookie choice, to remember which dashboard menu sections you collapsed (set only when you collapse one), to keep a server admin's "view as" preview of another role or member going (set only when you start one, and gone after 4 hours), and, on live polls, to count one vote per visitor. These last up to a year. We don't use tracking or advertising cookies.

How Long We Keep It

Server data is kept while the server uses Strelitzia and deleted within 30 days after the bot is removed. We keep a server's plan and feature access settings, which hold no personal data, so they're restored if Strelitzia is added back.

Some records are deleted sooner: your leveling progress in a server is deleted 30 days after you leave it, your account information 30 days after you're in no server that uses Strelitzia, and expired moderation records on a schedule.

Deleted data can remain in database backups for up to 7 days and in service logs for up to 90 days, then it's removed automatically. We use backups only to recover from an outage.

Deleting Your Data

You can delete your data yourself under Settings in your dashboard, which shows what will be removed first, or withdraw a single form submission. If you can't sign in, open a ticket in our support server. We take requests there because Discord lets us confirm who you are, and we handle them within 30 days.

Deleting your data removes your account information, memberships, leveling, reminders, personal tasks, form submissions and uploads, and the moderation records servers kept about you, such as warnings. Your messages in ticket transcripts are replaced with "[deleted]", and starboard reposts of your messages are removed. Records of what you did for others, such as warnings you gave as a moderator, and your poll votes are kept without your name. Messages someone else forwarded into a ticket stay with that ticket. If you opted out of starboards, we keep your Discord ID and when you opted out so your messages stay off them, and you can remove it by turning the setting off. Otherwise we keep data only where the law requires it.

To get a copy of your data, open a ticket in our support server. We'll send it to you within 30 days.

If moderation records about you are removed, we tell the staff of the affected servers that you asked and how many records were removed, without repeating what they said. Bans are enforced by Discord and aren't affected.

Deleting your data removes what we hold when you ask. If you stay in a server that uses Strelitzia, your new activity there is handled like anyone else's, including moderation. To stop that, leave the server.

Children

Strelitzia follows Discord's minimum age. We don't knowingly collect data from children under 13, or under the minimum age in their country, and we delete it if we learn we have.

Changes and Contact

We'll update this page when what we collect or share changes, and change the date above.

Questions go to our support server or darling@strelitzia.gg. To delete your data, use your dashboard or the support server, as described above.